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Question 1: I’m not very photogenic, does that matter?

Whilst some people are more photogenic than others, everyone can look good in a photo. Our expertise is in getting you relaxed, setting up the lighting to highlight you best features and making you photogenic.

Question 2: Can I get an 8x10” print or a passport photo?

As standard, all files are provided in digital form only. We provide a high resolution file which is suitable for print and will comfortably print as an 8x10” print. We also provide a small low-res file which is ideal for web use. If you require prints, we can provide from 1-1000 through our in house lab service onsite. Passport photos are also available and meet Australian government requirements.

Question 3: Can I get more than 1 photo?

Yes. Our base pricing includes a single, retouched image. Additional images are available at reduced prices. If you’re after a couple of different looks we can put a package together for you.

Question 4: Can’t we take this type of photo ourselves with the office camera?

Not really. Whilst you can try, you’ll get substandard images with harsh on camera flash, weird colours and no retouching. If that’s the level of professionalism you want to project about your business, then go ahead – if you want to show people you do things properly, use us and make your images shine.

Question 5: We have lots of people to be photographed, can you photograph us in the office?

Yes. Our preference is to shoot in the studio but we can setup our mobile office for you in a boardroom or other suitable location on site. Please contact us to discuss pricing for large groups.

Question 6: I’m very busy and don’t have much time, can you photograph me quickly?

Yes. Whilst our preference is to spend time with you to get you looking your absolute best, if you’re confident with your look we can push things along more quickly.

Question 7: How often can we change people in the Light Bulb Group Portrait?

You can change as often as you like however we do charge a fee to refresh the group with the new configuration.

Question 8: Are there any limits to how the images are used?

Not many. Legally, photographers own copyright of all images and provide you with a written usage agreement. We allow usage on any internal or external publications, editorial use, website or intranet for a period of 24 months. Any uses outside of these require our written consent so that the image isn’t sold to a third party such as a stock library, etc.

Question 9: What equipment do you use?

We use top of the range Canon bodies and lenses and high end professional lighting. More importantly we know how to use this equipment to give you a great result.

Question 10: Can you photograph our team in Brisbane, Sydney or Perth?

Yes. We have studios and photographers in all capital cities in Australia.

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